Returns are Not Accepted for Customer Safety

• Please see below for any order issues that may warrant an exchange.

• For the safety of all my clients, I cannot accept any returns or issue any refunds on skincare products that can expire.

• Due to the nature of their delivery, I cannot accept any returns or issue any refunds for digital products.

• I may be able to accept a return for a tangible product that does not expire. Please reach out to me at info@baybreezebeauty.com to inquire.

Damaged or Incorrect Items

• If a tangible item arrives damaged, defective, or incorrect, a replacement will be issued after the order is sent back and received by Bay Breeze Beauty + Wellness LLC. No refunds will be issued, but I will make sure you receive the undamaged product(s) you ordered! I will send you a prepaid shipping label, so you will not have to pay for shipping back your damaged, defective, or incorrect item(s). I will properly dispose of and recycle the components of the original item(s) sent in order to maintain a low impact on the environment.

• For digital products, please document the issue and reach out to me at info@baybreezebeauty.com. If we cannot solve the issue or deliver a working version of the digital product to you within 30 days, you will be issued a refund.

• Customers must notify customer support within 7 days of delivery with photos of the product and packaging.

Refunds or Replacements

• Approved refunds and replacements will be sent out or processed to the original payment method (unless otherwise agreed upon) within 5–10 business days after the damaged, defective, or incorrect item is approved for replacement or refund.

Contact Information

For return requests or questions, reach out to customer support at:
Email: info@baybreezebeauty.com
Phone: 1 (714) 440-1564